Return Policy
How to Return an Item
Returns
- Eligibility:
Items must be returned within 5 days of the purchase date.
- Return is due to a defect or error on our part.
- Items must be unused, in the same condition that you received them, and in the original packaging.
- Proof of purchase is required for all returns.
- Contact Us:
- Email us at summer@thegrandedameboutique.com or call us at 267.282.1158 to initiate a return.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- Return Policy:
- Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
- Once your return is received and inspected, we will notify you of the approval or rejection of your return.
- If approved, a credit will automatically be applied to your account within 7-10 business days.